
A 50-year-old multi-location retailer
Custom Shopify development & automation toolchain
I've been working with this retailer since 2000, long enough to have watched them grow from a single-location shop to three stores and a serious e-commerce operation. Over the years that's meant building a custom toolchain piece by piece — an AI fraud detection system that learns from their own order patterns, an automated product description pipeline that has processed thousands of SKUs, a Google Shopping audit platform, custom POS extensions for multi-location inventory, a NetSuite sync, and a Klaviyo integration built to drive real revenue rather than just send emails. These aren't one-off projects. Each one connects to the others and to the way the business actually works.
36.4%
increase in web traffic
15,772
automated product fixes
96.8%
feed approval
11.5x
Google Ads ROAS
What I built
- Built a Google Shopping audit platform that caught and fixed 15,772 product data errors
- Designed and deployed a self-learning AI fraud detection system trained on their own order history
- Automated an AI product description pipeline across a catalog of thousands of SKUs
- Built a Klaviyo integration that goes well past the default flows and actually moves revenue
- Wrote custom POS extensions connecting three physical stores to the same inventory and order system


